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Johnson Northwest, Inc.
404 Castle Heights Ave N Suite E
Lebanon, TN 37087
Phone: (888) 632-0092

Customer Service
cs@jnwglobal.com

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Phone: 1-888-632-0092

Fax: 1-866-796-5183

Introducing the Best Service Available

Track and follow your service calls online and in real time and only a mouse click away. Simple, Convenient, and Accessible Anywhere and Everywhere!

Over 28 years of Customer Satisfaction, and we’re still improving and expanding our Service Offerings

Multi

Service Offerings

One-Stop Shop!

Supply

Authorized Distribution

OEM Parts

Connect

Database And Reporting

Customized For You!

Access

Easy 24hr Access

Improve

Capital Improvements

Replace, design, install!

Cloud

Data Center Support

Service and installation

Clean

Mold And Weed Removal

Audit

Full Site Auditing

Certified!

Here’s a short introduction video about our JNW Customer Service Dashboard, it's....Awesome!.

Check it out and see for yourself.

Check out the customer database video!

Our Customers

Here’s a short list of our current customers, including International customers

Check out all the services we offer to satisfy your needs.

Award-Winning Service

The service and reporting we offer to all our customers has been given top awards and recognition by our industry leaders. Check out what our customers say about us.

Some of our Customers!

ATT

T-Mobile

Verizon

Google

TSA

Northrup Grumman

General Motors

Boeing

nVent/Hoffman

Vikinor

Dimplex

Marvair

Purcell

Charles Industries

American Tower

Nokia

We value our Customers and Partnerships!

Best in Service Support

Direct database online reports 24/7/365. Get immediate data about ongoing service calls right at your fingertips, anytime, anywhere!

With JNWapp and Teknet online access our techs have smartphone and tablet access to better serve our customer needs!

Responsive

JNWapp or JNW's Tekent Online access allows techs to quickly and easily upload images, input critical data, complete required checklists, and much much more right from any mobile device or tablet.

Real-Time

Get important updates in real-time as the tech is updating data and filling out required forms right from his or her mobile device! Know whats happening as soon it happens!

Adaptive

Download our app right from the Apple Store! Don't have an iPhone? Use our online tech access with JNW Teknet!

Custom Services

Services to fit your needs! We offer standardized services, or we can customize your service needs and respond when you say!

Need it now? Done!

Emergency Service

Our fastest service offering with immediate response from our customer service reps within the hour and onsite response within 4 hours!

Standard Service

Our standard service is way above the industry standard! Customer service response is within 4 hours and onsite response within 48 hours! Call us toll free at 1-888-632-0092, or contact us through our website, we'll discuss the details and provide a quote.

Customer Testimonials

Customers do our best marketing, and here’s why...

Customers say the nicest things!

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